Policies

Shipping & Returns

Everything you need to know about how we ship and our 30-day money-back guarantee.

Shipping

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays are processed the next business day.

Shipping Rates & Delivery Times

MethodEstimated DeliveryCost
Standard Shipping5–8 business days$4.99
Expedited Shipping2–4 business days$9.99
Free Shipping (discount game)5–8 business daysFree

💡 Win free shipping by playing our discount game — available on the product page. Takes 30 seconds.

Tracking Your Order

Once your order ships, you'll receive a tracking number via email. You can also track your order anytime at our Track Order page.

International Shipping

We currently ship within the United States only. International shipping is not available at this time.

Returns & Refunds

30-Day Money-Back Guarantee

We stand behind LULLS Depuff Tea completely. If you've used the tea for at least 30 days and aren't satisfied with the results, we'll refund your order in full — no questions asked, no return required.

🛡 To request a refund, email us at lulls.customercare@gmail.com with your order number. We process refunds within 3–5 business days.

Eligibility

Damaged or Missing Orders

If your order arrives damaged or doesn't arrive within the expected delivery window, contact us at lulls.customercare@gmail.com and we'll make it right immediately — either a replacement or a full refund, whichever you prefer.

Questions about your order?

Our support team responds within 24 hours on weekdays.

Contact Support